Shipping

Retail Shipping Information

Orders will be shipped Wednesday -Friday, via the United States Postal Service. Tracking information is provided directly from the mail carrier at the time of shipment. All orders ship from the United States.

Our shipping rates are as follows: $5 for orders shipped within the United States; $10 for orders shipping to Canada; $15 for orders shipping to the rest of the world.

Most domestic shipments arrive within 3-5 days of being shipped. If a package still hasn’t arrived after 7 days, a formal search request can be submitted to the US Postal Service. Please let us know if we can assist in this process.

Bee’s Wrap is not responsible for additional shipping charges if the package is returned to our workshop because of an address error, customer absence, or package refusal. If an address needs to be changed after the order has been placed, please let us know as soon as possible. We will do our best to make the necessary changes, but are not responsible for packages that have already shipped.

Sometimes the carrier tracking information indicates that a package has been delivered, but you can’t find it. Before reaching out to us, please take the time to consider the following:

  1. Delivery confirmation usually specifies where the package was left (e.g. mailbox or front porch), but this is often incorrect. Please check all doors and porches. Check with neighbors, as the delivery person may have gotten the address wrong.  

  2. Check with your local post office. Sometimes packages are accidentally scanned as delivered, when in fact they were returned to the post office because of an issue with delivery (e.g. the package did not fit in your mailbox).

 

INTERNATIONAL -

All orders ship from the United States.

Orders shipped outside the United States may be subject to import taxes, customs duties, and other fees levied by the destination country. The recipient will be responsible for paying any such charges that are assessed once a package enters the destination country.  Bee’s Wrap has no control over these charges and has no way to predict them. Please contact your customs office for more information.

Most international shipments arrive in 7-10 business days, but can sometimes take a month or longer, depending on a number of factors beyond our control.

Unfortunately, we are not able to track a package once it leaves the United States. If a package appears to be stalled at a port of exit or entry, please keep in mind that packages are not always scanned at every step of the way. Check with your local post office for more information.

Bee’s Wrap is not responsible for packages that are being held by customs and cannot intervene in the course of the shipment once the package has left our warehouse.